Frequently Asked Questions | Smart Data Generator Documentation

Frequently Asked Questions documentation.

General Questions

What is Smart Data Generator for Jira?

• Smart Data Generator for Jira is a powerful tool that helps you generate realistic test data for your Jira projects. It allows you to create custom data sets, automate data creation, and streamline your testing process.

How do I get started?

• Check out our Quick Start Guide to begin using Smart Data Generator for Jira. The guide walks you through installation, basic configuration, and your first data generation task.

What versions of Jira are supported?

• Smart Data Generator supports Jira Cloud, Jira Server and Jira Data Center are not supported.

Installation and Setup

Where do I download Smart Data Generator?

• You can download Smart Data Generator from the Atlassian Marketplace. Visit the product page and click "Get it now" to install directly to your Jira instance or visit Explore more apps from Apps left sidebar in Jira.

Do I need administrator access to install?

• Yes, you need Jira administrator permissions to install apps from the Atlassian Marketplace.

How do I configure the app after installation?

• After installation, navigate to the Smart Data Generator section in your Jira settings. Follow the configuration wizard to set up your preferences.

Usage and Features

Can I customize the generated data?

• Yes! Smart Data Generator offers extensive customization options including custom generation configuration.

How do I generate bulk data?

• Use the bulk generation feature to create multiple issues or projects at once. Configure your parameters and let the generator do the work.

Can I remove generated data later?

• Yes, all generated items are native Jira objects. You can delete them manually or via bulk delete.

Can I generate issues only for specific types?

• Yes, you can define which issue types to include.

Does this work with Team-managed (Next-gen) projects?

• Yes, both Team-managed and Company-managed projects are supported.

Technical Questions

What APIs does it use?

• Smart Data Generator uses the Jira REST API v3 for data operations. It follows Atlassian's best practices for API usage and rate limiting.

Is my data secure?

• Yes, all data is processed securely within your Jira instance. Smart Data Generator does not store or transmit data externally. See our Security documentation for details.

Support

How do I get help?

• For additional support, please visit our Support page where you can find contact information, submit tickets, and access our knowledge base.

Is there a community forum?

• Yes, join our community forum at the Atlassian Community portal. Follow this link to find our dedicated space.

How do I report bugs?

• Bug reports can be submitted through our Support portal.